I want to access the "for office use only" page of my form

  • hatikva
    Asked on December 28, 2020 at 4:20 AM

    HI. I have a form I've been using for some time.
    I have a third page that is for Office Use Only. At the end of page 2 the applicant should click "submit" to send their application without seeing the "next" button. The next button should only be accessible when clicking the "edit" form url in the notification email once the application has been submitted. But it is not working any more. I have a condition setup that used to work but now the next button is not visible so I can't access page three which is the "for Office Use Only" page.

    I don't want to the next button the be visible on Page 2 which is where they submit their application. I only want it visible when I click on the "edit submission" link in the notification email.

    Here is my form: https://form.jotform.me/hatikva/hatikva-families-application

    Can you help me please? Thank you

  • Patrick_R
    Replied on December 28, 2020 at 5:14 AM

    Hi! Our apologies for this inconvenience. To fix this, please follow the below mentioned steps:

    1. Make the "Next" button visible.
    2.
    Introduce a condition that only shows these button if "edit submission" link is opened.

    These steps are demonstrated in the screencast below:

    1609150483 5fe9b0136502f Screencast 2020 Screenshot 10

    Let us know if you come across any issues after this.

    Thank you!

  • hatikva
    Replied on December 28, 2020 at 5:31 AM

    Thank you. That worked But for some reason I lost a page break. I added it back so now References is on Page 2. If someone wants to go back to page one to edit their response they should see the back button but they don't see it. How can I show the back button for the person filling it out and not the next button on Page 2?


  • Ashwin JotForm Support
    Replied on December 28, 2020 at 6:04 AM

    I am working on your form and will get back to you on this soon.

  • Ashwin JotForm Support
    Replied on December 28, 2020 at 6:21 AM

    Please take a look at the following cloned form where I have made some changes and see if it works as expected: https://www.jotform.com/203623180118951

    Feel free to clone this form in your account. The following guide should help you in form cloning: https://www.jotform.com/help/42-how-to-clone-an-existing-form-from-a-url

    Hope this helps.

    Do get back to us if you have any questions.