- dfullertonAsked on October 13, 2013 at 12:27 PM
It shows up as Victor Flores on the cell but not on my laptop!
- jeanettebmzAnswered on October 13, 2013 at 01:40 PM
Are you receiving these alerts from the same form? If so, can you please let us know the Form ID of form name with the problem?
- dfullertonAnswered on October 16, 2013 at 12:06 PM
Any Jotform emails alerts received on an I-phone or I-pad show up like this. But on a pc they look normal?
Dennis L. Fullerton
Office Ph: 989.402.1075
Office Fax: 888.515.3183
- JotForm Supportashwin_dAnswered on October 16, 2013 at 12:56 PM
Upon checking few of your forms, I was not able to find any issue. For us to be able to do a better detailed investigation, I would request you to please share a screenshot of the emails.
Here is a guide which should help you upload screenshot image in forum post: http://www.jotform.com/answers/277033
We will wait for your response.