Why is the name Victor Flores showing up on my IPhone when I receive an email alert?

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    dfullerton
    Asked on October 13, 2013 at 12:27 PM

    It shows up as Victor Flores on the cell but not on my laptop!

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    jeanettebmz
    Answered on October 13, 2013 at 01:40 PM

    Are you receiving these alerts from the same form? If so, can you please let us know the Form ID of form name with the problem?

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    dfullerton
    Answered on October 16, 2013 at 12:06 PM

    Any Jotform emails alerts received on an I-phone or I-pad show up like this. But on a pc they look normal?
    [cid:image001.png@01CECA68.130AD690]
    PAYLON LLC
    Dennis L. Fullerton
    Office Ph: 989.402.1075
    Office Fax: 888.515.3183
    mailto:dennis@paylonllc.com
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    ashwin_d
    Answered on October 16, 2013 at 12:56 PM

    Hello Dennis,

    Upon checking few of your forms, I was not able to find any issue. For us to be able to do a better detailed investigation, I would request you to please share a screenshot of the emails. 

    Here is a guide which should help you upload screenshot image in forum post:  http://www.jotform.com/answers/277033

    We will wait for your response.

    Thank you!