Cannot retrieve embedded documents via hyperlinks

My employee completed an application form, where she included her resume as well as her picture, these are indicated in the form by way of hyperlinks. when i click on the hyperlinks to obtain the information, it takes me to the 404 error page.

Not sure how to access the information, please help! Thanks.

https://files.jotform.com/jufs/ainaforster/203478779173570/4841006259977580849/Curriculum-Vitae.docx?md5=vTd_37nkbndA5f49NmxCgw&expires=1609165040

Hi, thank you for contacting JotForm support.

Kindly try to uncheck the Require log-in to view uploaded files option on your account settings.

Related Guide: https://www.jotform.com/help/673-how-to-unrequire-log-in-to-view-uploaded-files

I hope this helps. Please give it a try and let us know how it goes.

Thank you.