how to cancel

  • Profile Image
    Asked on October 13, 2013 at 03:01 PM
  • Profile Image
    Answered on October 13, 2013 at 04:22 PM


    We can cancel your account on your behalf but you can do it aswell.

    Kindly follow the instruction provided.

    1. Go to your Jotform control panel.

    2. Go to your Account.

    3. From the account page, go to "Billing"


    4. Click to Switch to Account

    5. Click Cancel Subscription


    Kindly to let us know if you if you have further questions or inquiry. If you want us to cancel your account, please let us know and we'll go it on your behalf.

    Thank you for your time with us. Feel free to upgrade anytime for more storage and submission limit.

    Thank you for using JotForm.