What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    how to cancel

    Asked by gogiftbox on October 13, 2013 at 03:01 PM
  • Profile Image

    Answered by khrisell on October 13, 2013 at 04:22 PM

    Hello,

    We can cancel your account on your behalf but you can do it aswell.

    Kindly follow the instruction provided.

    1. Go to your Jotform control panel.

    2. Go to your Account.

    3. From the account page, go to "Billing"

     

    4. Click to Switch to Account

    5. Click Cancel Subscription

     

    Kindly to let us know if you if you have further questions or inquiry. If you want us to cancel your account, please let us know and we'll go it on your behalf.

    Thank you for your time with us. Feel free to upgrade anytime for more storage and submission limit.

    Thank you for using JotForm.