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Anita Mascuch GunkleAsked on December 28, 2020 at 9:40 AM
I had signed up for Jot Forms as an individual instead of as an agency. I need to change my subscription so that my employer is signed up instead. How can I do this? Please let me know. Thanks.
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Nikola JotForm SupportReplied on December 28, 2020 at 9:55 AM
Do you want to purchase a subscription with a different credit card? If so, we can refund your latest payment and downgrade the account back to the Free plan, so that you can re-upgrade with a different card.
If you just want to change the username of the account, provide us 3 possible choices, as per your priority, and we will change it for you.
HIPAA is available for the Silver and Gold plans.
Related Guide: How to upgrade to HIPAA Compliance?