Why is our form showing we have exceeded our quota

  • Profile Image
    tour24
    Asked on December 28, 2020 at 10:40 AM

    Why is it showing we have exceeded our quota when you try to request a quote on our website:

    https://form.jotform.com/tour24/Property-Survey 

    I have deleted all the submissions that were on your server.

    Is there something else I need to do??

  • Profile Image
    Gustavo_H
    Answered on December 28, 2020 at 11:06 AM

    Hi, tour24.


    We apologize for this inconvenience. For some reason, the upload counter did not automatically reset after deleting the submissions. I did a manual refresh here, and your account has now 3.60/100MB of upload space. You will not see a warning message anymore.

    Please, let us know if you need anything else.


    Best regards, 😀✨