Login failed - SUSPENDED

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    Singularitas
    Asked on December 28, 2020 at 11:36 AM

    Dear staff,


    after finalising my form I can no longer find it and access the account; Please note that my form doesn't not require password or info like that therefore I'd like to know the reason why I my account was suspended.

    In any case please remove any form that is triggering the suspension and reactivate my account ASAP.


    Kind regards,

    Dan

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    Bojan_J
    Answered on December 28, 2020 at 12:42 PM

    Greetings Dan.

    Please allow us some time to review your forms. As soon as we have more information, we will let you know.

    Thank you for your patience.

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    Bojan_J
    Answered on December 28, 2020 at 01:16 PM

    After some inspection, looks like your account was suspended by our automated phishing detector for asking for a Bitcoin Address (Public Key) in one of your forms.

    I have removed the field by your request and reactivated the field.

    Please let us know if you have any additional questions.

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    Singularitas
    Answered on December 28, 2020 at 04:01 PM

    Hi Bojan,


    many thanks for unblocking my account; could you please let me know which aspect of your T&C I'm breaching? The Bitcoin public address is very different from teh private key.

    many thanks in advance

    Dan


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    BDAVID
    Answered on December 28, 2020 at 06:32 PM

    Hi, that is considered sensitive information. Unfortunately, sensitive information cannot be collected.