Unable to retrieve username

  • Profile Image
    Ryan Krause 
    Asked on December 28, 2020 at 02:28 PM

    Hi,

    We have a message that our account access was changed back in July 2020. But, we're unable to find any login or updated info.

    How can we retrieve/validate our account so we can gain access?

    Our domain is ehomeoffer.com. The owner is Michael Figler.

    Please advise.

    Ryan.

  • Profile Image
    Vincent
    Answered on December 28, 2020 at 05:09 PM

    Hello Ryan,

    If you can provide the form link or website where the form is embedded then we can try to check our system. Or, any of these:

    1 - Jotform account username

    2 - Email address registered to the account

    We'll wait for your reply. Thank you!