Data coming in unreadable.

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    Gary Whiddon 
    Asked on December 28, 2020 at 02:49 PM

    1609184703_5fea35bfd3fab_

    https://form.jotform.com/203544169429056

    Please help get the data to come in like the first two entries in the image above. Thanks for your prompt reply.

    Gary Whiddon


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    Jed_C
    Answered on December 28, 2020 at 05:29 PM

    That is because you have the encrypted option enabled in your form settings.

    1609194490_5fea5bfa9a2b1_The Easiest Onl

    You'll need to have the correct encryption key to decrypt the information. Otherwise, you won't be able to view the data without the decryption key.

    Guide: https://www.jotform.com/help/344-encrypted-forms-and-how-to-use-them