Pictures not showing on PDF form

  • HBME
    Asked on December 28, 2020 at 2:49 PM

    Hi-

    Please review this link and let me know what I need to do for the pics to show on the pdf final form....

    When filling out the form, we attached pics where it says browse (view_jotformtest2_122820)--however when we submit the form, the form comes over blank without the pics attached (view_joformtest_122820)

    Please advise how the pics can be shown on the PDF after the tenant signs their copy and the final draft comes to me..

    Thanks in advance..

    Page URL: https://hbme.egnyte.com/fl/fAwGXAeEXI
  • Kenneth JotForm Support
    Replied on December 28, 2020 at 5:48 PM

    Thank you for reaching support,

    I cloned and tested the form https://www.jotform.us/form/80927052424151 and the uploaded images were shown successfully in the PDF attachment.

    1609195374 5fea5f6ed1947 f1 Screenshot 10

    Kindly select which PDF you wish to attach to the email, simply go to the Email Settings > ADVANCED > PDF Attachment:

    1609195514 5fea5ffa47bc9 y1 Screenshot 21

    Also, you may want to check the PDF editor to check whether the upload field is indeed added into the formatting of the PDF Document.

    Here is the related guide: https://www.jotform.com/help/555-applying-form-submission-data-into-a-pdf-document

    I hope that helps.

    BEst.