Upgrading - did Bronze change

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    Asked on December 28, 2020 at 03:50 PM

    We're "bronze" jot form members for $19 per month.

    I'm comparing and it looks like bronze is 100 payments per year?

    Did the levels change? We have couple workshops 4 times a year and have 20-40 couples per workshop. I can't imagine that I signed up for bronze with just 100 slots for payment?

    Please clarify. Thanks!


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    Answered on December 28, 2020 at 06:20 PM

    Hi Dee,

    Just to clarify, that's 100 payment submissions per month. This resets every first day of the following month. If ever you hit this limit in a month, only forms with payment fields will be temporarily disabled until you upgrade to a much higher plan or the reset period comes. You can upgrade to a higher plan anytime you want to.

    If you have more questions, let us know. This guide will also help you understand more about your usage and limits https://www.jotform.com/help/408-Understanding-Your-Account-Usage-and-Limits.