Reset Password: Why am I not receiving password reset email?

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    Stan Mankovsky 
    Asked on December 28, 2020 at 03:52 PM

    PLEASE HELP

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    Zahra_S
    Answered on December 28, 2020 at 06:31 PM

    Hello Stan,

    I checked your email address sm@verticalguru.com and didn't find any registered account. However, I found two accounts on your IP Address. Usernames:

    Beautyishername0

    queeninyouorg

    I checked our mail log and confirmed that no reset password email had been sent to any of these two accounts' email addresses. Please make sure that you are entering the right email address. If it doesn't work, try in another browser or incognito mode.

    Feel free to contact us if you need further assistance.

    Thanks.