hi, for some reason my paypal integration is not working. it says i need to choose products. how do i do that?

  • stendler1
    Asked on December 28, 2020 at 9:03 PM
  • Vick_W Jotform Support
    Replied on December 28, 2020 at 9:46 PM

    Hi there,

    Your payment integration is not working because it is not properly set up.

    1609209828 5fea97e4b824f Screenshot 10

    In your form, it looks like you want to add the PayPal payment integration to accept donations. Please follow the instructions in the guide below to see how you can set up your PayPal business account to collect donations.

    https://www.jotform.com/help/737-how-to-integrate-paypal-business-with-jotform

    You also need to change the Payment type from Sell Products to Collect Donations.

    1609209966 5fea986edf8ab Screenshot 21

    Let us know if you need further assistance

    Thanks