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    Conditions set are not working on the re-submission

    Asked by odtechgrp on October 14, 2013 at 09:27 AM

    I have set a condition on my form that if someone submits a document along with their submission, they do not need to see required fields below. 

    When I go to edit and resubmit their submission, the system is asking me to complete the required fields (that were originally hidden, unless I upload a new document again.

    How do I resolve this?

    Thank you

    Page URL:
    http://www.jotformpro.com/odtechgrp/ILT

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    JotForm Support

    Answered by EltonCris on October 14, 2013 at 11:16 AM

    Hi,

    That's obviously because the upload field value is cleared out and the existing file uploaded to that field cannot be pre-filled on the upload field that's why the file link was placed under it. 

    There are 3 possible solutions I think.

    1. You can re-download the file and re-upload it back.

    2. This one might be a little complicated, you have to add a hidden box field to your form and use URL prepopulate method to hide the class details fields if the hidden field is field. You have to construct a separate conditions for this.

    Example: http://www.jotformpro.com/odtechgrp/ILT?hiddenField=test

    3. Add a separate field under class details that would removed itself if the condition is met. Example: Using radio button field, you can make conditions like:

    If radio button equals yes, hide "class details" fields.

    I will try to figure out another solution but these are the only ways I could think as of the moment. You can try one of these if you like.

    Thanks!