What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    where are my forms?

    Asked by cthatcher on October 14, 2013 at 09:51 AM

    The las tw o forms that i have built are not showing up in my list.

    My Forms where are my forms
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    JotForm Support

    Answered by ardy0689 on October 14, 2013 at 11:29 AM

    Hello, I have cleared your form' caches from our end. Normally this would solve missing forms issues. But could you tell which form titles are missing so we can further check if they have been fixed.

    At the meantime you should clear your browser's caches as well and signing in again. Your browser could be returning old caches in which the forms have not yet created.

    You should also check if you are properly logged in. If you have not checked "Remember Me" upon signing in, your log in session will be expired sooner or later and will revert you to being a guest account which sometimes the main cause of missing forms. If you have created forms in guest account mode they will not be shown on your main account if you sign in and will be missing.

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    Answered by cthatcher on October 14, 2013 at 11:49 AM

    the form titles are "4th quarter recruiting"/ "fourth quarter recruiting DGA's"... i cleared my caches and am still having the issue.... All of my other forms are still in there its just when creating a new template from scratch am i haveing the issue. I have never had an issue like tihs before im lost!!! they are showing up when i click my "profile " and then i click "history" i see all the activity on those forms. They have a link and everything its just being able to visually see them on my home page is where the issue is at. here is a link to one of them

    http://form.jotform.co/form/32858431493865 

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    JotForm Support

    Answered by EltonCris on October 14, 2013 at 12:21 PM

    @cthatcher

    We'll will deal your questions here as it seems similar to this. http://www.jotform.com/answers/278977

    Thanks!