where are my forms?

  • Profile Image
    Asked on October 14, 2013 at 09:51 AM

    The las tw o forms that i have built are not showing up in my list.

  • Profile Image
    Answered on October 14, 2013 at 11:29 AM

    Hello, I have cleared your form' caches from our end. Normally this would solve missing forms issues. But could you tell which form titles are missing so we can further check if they have been fixed.

    At the meantime you should clear your browser's caches as well and signing in again. Your browser could be returning old caches in which the forms have not yet created.

    You should also check if you are properly logged in. If you have not checked "Remember Me" upon signing in, your log in session will be expired sooner or later and will revert you to being a guest account which sometimes the main cause of missing forms. If you have created forms in guest account mode they will not be shown on your main account if you sign in and will be missing.

  • Profile Image
    Answered on October 14, 2013 at 11:49 AM

    the form titles are "4th quarter recruiting"/ "fourth quarter recruiting DGA's"... i cleared my caches and am still having the issue.... All of my other forms are still in there its just when creating a new template from scratch am i haveing the issue. I have never had an issue like tihs before im lost!!! they are showing up when i click my "profile " and then i click "history" i see all the activity on those forms. They have a link and everything its just being able to visually see them on my home page is where the issue is at. here is a link to one of them


  • Profile Image
    Answered on October 14, 2013 at 12:21 PM


    We'll will deal your questions here as it seems similar to this. http://www.jotform.com/answers/278977