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    Why aren't my emails showing all the contact's information?

    Asked by WattsHomes on October 14, 2013 at 10:36 AM

    My notification email isn't showing the name, email and telephone number, only the message. How can I get it to show those details as well?

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    JotForm Support

    Answered by EltonCris on October 14, 2013 at 11:39 AM


    Simply recreate your email notification, that should fixed it. This is mostly due to the missing field variables on your email notification.

    To recreate, simply delete the existing notification and create a new one.

    How to Delete Notifications/Autoresponder

    How to Setup Email Notification