What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    New View: Folder Position Not Remembered On Clicking 'My Forms'

    Asked by markashton on October 14, 2013 at 11:33 AM

    This is a basic ...

    The folder position for a jotform user is never remembered when one clicks on the 'My Forms' view.

    Result ... all your customers have to do a load of extra folder dropdown clicks everytime they go back to the "My Forms" view !!

    This was working nicely in the old view ... along with about four other critical features that nbo one had the foresight to implement before forcing us all to use the "New View".

     

     

    Thanks mark

    My Forms JotForm uploads png
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    JotForm Support

    Answered by EltonCris on October 14, 2013 at 12:13 PM

    Hi Mark,

    Thanks for pointing that out. I think that's a good catch! This has now been forwarded to our developers for a review.

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    Answered by markashton on November 22, 2013 at 09:04 AM

    This is driving me nuts f****g nuts ... what a total amateurish roll out this was ...

    It constantly defaults to the top-level folder ... wasting loads of my time

    So disappointed you haven't fixed this

    Mark

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    Answered by EliezerN on November 22, 2013 at 10:48 AM

    @Mark

    We apologize this has not been resolved yet and for the frustration this may have caused. There's not doubt that our Dev team is still working on it. This ticket has been marked as important so you should get the update from our developer sooner than later.

    We really appreciate your patience.

    Thanks

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    Answered by markashton on December 11, 2013 at 07:51 AM

    Any chance of a fix so that it remembers the last folder you were in.

    This would be a marked improvement.

    Thanks Mark

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    JotForm Support

    Answered by ardy0689 on December 11, 2013 at 11:03 AM

    Hello Mark, we do not have update yet on the current progress of the fix. However, someone is now assigned to this task. This should be resolved as soon as our development team analyzes this and pushes the needed fix on JotForm. We will update you here on this thread for any improvements regarding the New View glitch. We apologize for this inconvenience.

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    Answered by markashton on January 09, 2014 at 11:05 AM

    Hi,

    Just to reiterate this need ....

    I often work with a form ... create reports ... check submissions for a form ... at the same time.

    This involves coming out of the My Forms view on a regular basis ... and by default everytime this is done and one returns to My View ... often straight away ... one is at the top level rather than in the folder one was working on.

    The old view remembered this hierarchical significance ...

    I, and I'm sure many others, like to work in a specific folder where there is a faster workflow and more natural context ... but I am constanly forced ... hundreds of times a day ... to do the same task of navigating the folders to get back to where I was orginally.

    This is rookie level stuff ... you have forced a new view on your users ... that lacks many of the useful features of the superceded view.

    Equally, you have quite consciously abandoned any immediate improvement on the new interface to allow further development on widgets etc... which also seem to be abandoned I note ;-(

    So, could I request that this feature be implemented please ...

    I have been using the new view now for several months and can say as a daily user of this view ... and the original view that ....

    QUITE SIMPLY ... THE NEW VIEW IS NOT AS GOOD AS THE SUPERCEDED VIEW.

    Why? It lacks the functionality of the original and has started to look tired and weary already.

    Thanks Mark

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    Answered by EliezerN on January 09, 2014 at 01:31 PM

    Hello Mark,

    Please accept our apologies as this has not been fixed yet. We understand that it is important for you to have such behavior for the way folders a re sort. Thanks for thiereminder on this, there is no doubt that our developer is working hard to resolve this as soon as possible. So, we will inform you via this thread once it is resolved.

    Thanks for your patience.

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    Answered by markashton on January 21, 2014 at 09:37 AM

    This new interface is crap! Clear enough ??

    I'd love to have the old interface back ... ditch this ill-thought out trash and give me back the old one.

    I wouldn't mind ... if you made some improvements ... but you don't ....

    Don't apologise on this post either ... I'm totally sick of that too !

    Regards Mark

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    JotForm Support

    Answered by jonathan on January 21, 2014 at 09:54 AM

    Hi Mark,

    Your reported issue was detailed enough. It is now at the hand of our developer.

    You will be notified for updates when available.

    Thanks.

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    Answered by markashton on January 21, 2014 at 09:56 AM

    Yeah? What they doin then? ... Adding a load more widgets that no one's gonna use!

    Thanks Mark

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    Answered by Cesar on January 21, 2014 at 10:17 AM

    Once the Development Team has an update in regards to this they will update the thread. Thank you.

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    JotForm Support

    Answered by paulsimpson on January 24, 2014 at 04:43 AM

    Hi Mark,

    I have just implemented this on the latest version of myforms.

    I would like to apologize for the delay in getting this feature ready. It has been a busy few months at JotForm.

    Regards

    Paul

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    Answered by markashton on January 24, 2014 at 05:36 AM

    Hi Paul,

    That's great news ... one thing ...

    I see no evidence of this ... will it take time to percolate through the system or something?

    Thanks Mark

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    JotForm Support

    Answered by paulsimpson on January 24, 2014 at 05:37 AM

    Hi Mark,

    I had to revert this due to a different bug on myforms page. It will be working again shortly.

    Paul

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    JotForm Support

    Answered by paulsimpson on January 24, 2014 at 06:06 AM

    Hi Mark,

    This feature has been re-activated. Please let me know if you experience any problems.

    Paul

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    Answered by markashton on January 24, 2014 at 06:13 AM

    Looks good ... shall let you know any probs.

    This is fixed to then by the looks of things: 

    http://www.jotform.com/answers/290849-Feature-Request-Return-to-Remembered-Page-Position-using-Back-Button

    Thanks for the fix.