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GreaseAsked on December 29, 2020 at 6:56 AM
Can I move up my billing date?
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Rehan Support Team LeadReplied on December 29, 2020 at 7:17 AM
Unfortunately, the billing date can not be postponed. Our system will automatically try to charge you and in case if the transaction is unsuccessful then the account will be downgraded to the free plan.
Should you have any questions or concerns, then please let us know.
Thanks
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GreaseReplied on December 29, 2020 at 7:19 AM
I actually want to pay early.
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Gaetan_BReplied on December 29, 2020 at 7:23 AM
Hello,
It is only possible to pay your bill prior to your renewal date by canceling your current subscription.
It is not possible to pay early for active subscriptions.
Thank you for your understanding.
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GreaseReplied on December 29, 2020 at 7:28 AM
ok - thanks for the quick reply