Billing date

  • Grease
    Asked on December 29, 2020 at 6:56 AM

    Can I move up my billing date?

  • Rehan Support Team Lead
    Replied on December 29, 2020 at 7:17 AM

    Unfortunately, the billing date can not be postponed. Our system will automatically try to charge you and in case if the transaction is unsuccessful then the account will be downgraded to the free plan.

    Should you have any questions or concerns, then please let us know.

    Thanks

  • Grease
    Replied on December 29, 2020 at 7:19 AM

    I actually want to pay early.

  • Gaetan_B
    Replied on December 29, 2020 at 7:23 AM

    Hello,

    It is only possible to pay your bill prior to your renewal date by canceling your current subscription.

    It is not possible to pay early for active subscriptions.


    Thank you for your understanding.

  • Grease
    Replied on December 29, 2020 at 7:28 AM

    ok - thanks for the quick reply