My acount was suspended

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    craig 
    Asked on December 29, 2020 at 09:25 AM

    Says the system said this was a phishing account, we are using it for internal form purposes within our company and contact form. Can you please reactivate our account so we can continue to use the form.

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    Jovanne
    Answered on December 29, 2020 at 09:55 AM

    Hi Craig, thank you for contacting Jotform support.

    We are currently reviewing your forms to see which form caused the suspension. We will keep you posted as soon as we have more information.

    Thank you for your patience.

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    Jovanne
    Answered on December 29, 2020 at 04:10 PM

    Hi Craig, thank you for your patience.

    We apologize for the inconvenience this may have caused you.

    As per checking, it seems that our phishing detector mistakenly suspended your account. We have now reinstated your account.

    Let us know if you need further asssistance.