Client is having trouble signing a form for submittal

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    Cohen_Brad
    Asked on December 29, 2020 at 12:12 PM
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    Mike_G
    Answered on December 29, 2020 at 02:52 PM

    I have checked and tried the signature field on the form in your account that I assumed you are referring to and I didn't encounter any issues.

    1609271526_5feb88e68d046_zt201229_145058

    Kindly confirm if I tested the correct form.

    https://www.jotform.com/form/203555065097155

    Also, with your permission, we would like to make a test submission on that form to test the issue further. You may also give us more information on how we can reproduce the issue on our end.

    We will wait for your response.