I would like to change my username

  • Profile Image
    Asked on December 29, 2020 at 12:33 PM

    We had one of our sales reps create the account. We are looking to update the username to our main email.

    Thank you

  • Profile Image
    Answered on December 29, 2020 at 03:16 PM

    Yes, we can change the username for you. What would be the new username of the account? We can change it to AlternativeLivingSpaces or to any username you want.

    Note that only the underscore character is allowed in the username. The other special characters are not allowed, so having the email address as the username won't work.


  • Profile Image
    Answered on December 30, 2020 at 11:31 AM

    Hi, yeah if we can change it to: Altliving

    Thank you!

  • Profile Image
    Answered on December 30, 2020 at 12:53 PM

    Your account username is now Altliving.

    Please close your Jotform account and open it again to see the changes.

    Let us know if you need further help. Thank you!