- resumeformAsked on October 14, 2013 at 05:56 PM
We are not getting most of our notifications again.
- CesarAnswered on October 14, 2013 at 06:35 PM
Hello, I was unable to find the email on Form ID: 21115044086140 on the bounce list. Also looking at the emails logs.The last emails sent through that form have been successful.
Last Email Log:Current Server: /var/log/jotform/amazonSES.log:[14/Oct/2013:17:10:52 -0400] 21115044086140 AmazonSES Sent email to firstname.lastname@example.org - MessageID:00000141b8cea4f7-a10686da-7933-427c-9447-7b32c5e751a5-000000 - RequestId:1b41a886-3515-11e3-8c15-f5423dce2173
I would suggest to look on the Junk/Spam folders just to make sure the emails have not started to sort under tht category. In any case I would also recommend to whitelist our domains:
If the issue persists, do let us know. Thank you.