I want a refund now please.

  • natalieaturnour95
    Asked on December 29, 2020 at 11:37 PM
  • Ashwin JotForm Support
    Replied on December 29, 2020 at 11:54 PM

    I did check your account and found that you have upgraded to silver yearly plan and that is the reason why you were charged $234.

    Upon your request, I have gone ahead and cancelled your silver yearly subscription plan. I have also processed the refund for your last subscription payment as well. Please allow 3-5 days for the amount to reflect in your account.