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natalieaturnour95Asked on December 29, 2020 at 11:37 PM
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Ashwin JotForm SupportReplied on December 29, 2020 at 11:54 PM
I did check your account and found that you have upgraded to silver yearly plan and that is the reason why you were charged $234.
Upon your request, I have gone ahead and cancelled your silver yearly subscription plan. I have also processed the refund for your last subscription payment as well. Please allow 3-5 days for the amount to reflect in your account.