Form stuck on please wait...

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    alioth
    Asked on December 30, 2020 at 04:17 AM

    Hello :

    The form https://form.jotformeu.com/53636762373361 is not sent. He waits and doesn't continue: He says "Please wait" and stops

    Can you help me

    Thanks

  • Profile Image
    ashwin_d
    Answered on December 30, 2020 at 05:05 AM

    I am sorry for the trouble caused to you. I did test your form by sending a test submission and did not find any issue with that. I was able to submit your form successfully. Please check the screenshot below:

    1609322681_5fec50b9eb4e0_submitForm.gif

    Have you embedded your form in any web page where you are having this issue with? Please share the web page URL, and we will take a look.

    We will wait for your response.

  • Profile Image
    alioth
    Answered on December 30, 2020 at 08:33 AM
    http://www.alioth.cat/llicencies.html
    Thanks
    Jordi Masanés Mateos – Tel +34 619033775
    Alioth Parapent Bages Club – CECB
    www.alioth.cat
    De: Jotform [mailto:noreply@jotform.com]
    Enviado el: dimecres, 30 de desembre de 2020 11:06
    Para: alioth@alioth.cat
    Asunto: Re: Form not work - no sent
    A new response has been received:
    JOTFORM
    Answered by ashwin_d
    I am sorry for the trouble caused to you. I did test your form by sending a test submission and did not find any issue with that. I was able to submit your form successfully. Please check the screenshot below:
    1609322681_5fec50b9eb4e0_submitForm.gif
    Have you embedded your form in any web page where you are having this issue with? Please share the web page URL, and we will take a look.
    We will wait for your response.
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  • Profile Image
    Jimmy_D
    Answered on December 30, 2020 at 09:31 AM

    Hi there,

    I am able to replicate the issue when I select "SI Ja soc soci del CECB (+ 0,00 €) amb quota domiciliada". And I also got some errors logged into the console.

    1609338160_5fec8d30885ce_41bjsHEcH3.gif

    I have forwarded the case to our level 2 support team for further investigation. We notify you once we receive an update.

    Thank you,