can you set both of my 2 questions settings to left ?

  • davidfarrell1828
    Asked on December 30, 2020 at 7:15 AM

    hI MANY THANKS i CAN SEE ON YOUR EMAILED RESPONSE THERE IS THE OPTION TO SET QUESTIONS LEFT OR RIGHT, BUT I DONT SEE THOSE OPTIONS ON MY DASHBOARD


    sorry for caps


    can you set both of those 2 questions settings to left ? Please I cant do it on my verision



  • Sonnyfer JotForm Support
    Replied on December 30, 2020 at 7:32 AM

    Hi there - I did check your form and it seems your questions are already aligned to left.

    1609331508 5fec7334216d1 left Screenshot 10

    Are you perhaps referring to something else? If so, kindly share some screenshots for us to better understand what you're trying to achieve.

    Guide: How-to-Post-Screenshots-to-Our-Support-Forum

  • davidfarrell1828
    Replied on December 30, 2020 at 7:40 AM

    1609331983 5fec750fa9104 still indented Screenshot 101609332004 5fec75240eb37 intro 2 Screenshot 21

  • Rehan Support Team Lead
    Replied on December 30, 2020 at 7:46 AM

    Greetings,

    Kindly check your PDF document on the link below now, I've fixed it in your PDF Editor just now:

    https://eu.jotform.com/pdf-editor/10203634234545048

    Should you need further assistance, please let us know.

    Thanks

  • davidfarrell1828
    Replied on December 30, 2020 at 8:22 AM

    Hi Many thanks most has been corrected apart from top line


    see image below

    I am sorry about asking you all these questions, but i simply cant see or edit them on my version ?

    Why cant i see the questions in pdf form view ? I cant even see them to edit ,

    also how do i change pdf to show logo at top right and not date and time on the actual pdf it creates ? and remove the purple top colouring ?


    1609334502 5fec7ee630863 weds 115pm test Screenshot 10

  • Jovanne JotForm Support
    Replied on December 30, 2020 at 8:44 AM

    Hi there, thank you for getting back to us.

    You can go to the Form PDF editor and select the PDF document. Once you are on the PDF document, you then customize it to your preferred styling.

    1609335794 5fec83f2e32f2 2 Screenshot 10

    1609335832 5fec84183460b 2a Screenshot 21

    1609335843 5fec8423ded4a 2b Screenshot 32


    I hope this helps. Please give it a try and let us know if you need further asssistance.

  • davidfarrell1828
    Replied on December 30, 2020 at 9:12 AM

    Hi Many thanks for this support - However I am not seeing what you are seeing

    If I goto pdf editor it doesnt show the questions at all

    On BOTH editor and builder it shows the header correct

    but then on the ACTUAL PDF issued it reverts to std purtple top ?? I have attached all 3 images

    also how do i get the 'labels' to be inside the text, so clients can overtype rathyer that showing underneath as when i tried to show as default value it didnt show anything - I want them to see the example, but it not be printed underneath when they have typed their info in.


    on editoir i cant see any questions at all ?? but logo header is correct

    1609337419 5fec8a4b5f0ad pdf editor Screenshot 10


    On builder I can see questions and logo / header is correct

    1609337434 5fec8a5a5313e pdf builder Screenshot 21


    see on actual pdf sent to me - it reverts to purple header with no logo ??

    and first line still indented


    1609337454 5fec8a6ededca pdf received Screenshot 32

  • VincentJay
    Replied on December 30, 2020 at 9:48 AM

    Hi,

    The first screenshot you shared is not the PDF Document. That is a fillable PDF form that you can add form fields and collect data just like the online webform. Please keep in mind that changes that you made to that fillable PDF form may affect the main web form.

    For more information about the fillable PDF form, please visit this page: https://www.jotform.com/help/552-how-to-create-pdf-forms-with-pdf-editor

    For the PDF document, please visit this page on how to create or edit it: https://www.jotform.com/blog/jotform-pdf-editor/

    1609339631 5fec92efdd9e8  Screenshot 10

    • PDF Document
    • Fillable PDF Form

    Please try it and let us know if you need further help.