Embed / iFrame not working correctly on Wordpress.org site

  • Kish_Luke
    Asked on December 30, 2020 at 11:31 AM
  • Kish_Luke
    Replied on December 30, 2020 at 11:37 AM

    We use Divi Builder and are using the Code module to put the embed code in. We also have NitroPack on for caching. When we use the iFrame it nests within itself endlessly.

    1609346234 5fecacbac7a3d Screen Shot 202 Screenshot 10

  • Kish_Luke
    Replied on December 30, 2020 at 11:38 AM

    When we try to use the Wordpress.org smart embed it takes 20+ seconds to load.

  • Richie JotForm Support
    Replied on December 30, 2020 at 12:57 PM

    I have checked your embedded form and it seems to be loading right away at my end.

    1609350959 5fecbf2f9ea40 2 Screenshot 10

    I have cleared your form cache.

    Can you please try viewing the embedded form on another web browser and let us know if the issue still remains.

  • Kish_Luke
    Replied on December 30, 2020 at 1:11 PM
    We are not using the Iframe any more we are using the embedd.
    Thanks,
    Luke
    ...
  • KrisLei Jotform Support
    Replied on December 30, 2020 at 4:05 PM

    Hello Luke,

    Apologies, for the inconvenience.

    We have received similar reports this morning, and it has been raised to our developers and able to address it accordingly. You may try again to embed the form using the iFrame code if ever you would like to try it again.

    Please do get back to us and let us know if the issue persists. Thank you.

  • Kish_Luke
    Replied on December 30, 2020 at 7:00 PM
    Is it fixed and a known issue that this was happening to the frame embeds in wp sites?
    This cost us 1000’s of dollars.
    Are you sure it will work now?
    Thanks,
    Luke
    ...
  • Kish_Luke
    Replied on December 30, 2020 at 9:03 PM

    Just embedded as an iFrame again and it broke again instantly. Back to SmartEmbed and its not carrying over the colors and such.

  • Kish_Luke
    Replied on December 30, 2020 at 9:04 PM

    1609380266 5fed31aa2d131 Screen Shot 202 Screenshot 10This is the current setup https://warriorbabe.com/schedule-apply/.

  • Girish JotForm Support
    Replied on December 31, 2020 at 1:06 AM

    Since you are using the Inline embed option, just click on the pencil icon as shown on your webpage and adjust the color:

    1609394426 5fed68fad7cc6 3112 4 Screenshot 10

    1609394793 5fed6a69332d8 3112 5 Screenshot 21

    Do test and let us know.