What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Bug: Combine Submissions App. Scale Rating Fields are not showing in the selection

    Asked by PAMS on October 15, 2013 at 07:44 AM

    In this app, i see all the fields of one of my forms (Q1 – Informação demográfica) but i just see one field in other forms (like in: Q10 – IQTREINO, Q12 – EACCD – PA-PD, Q13 – ISP, etc..). Why? I´m doing something wrong? I really need to combine all submissions of all my "Q" forms in one single file (and I need to do this many times along the year).

    Screenshot
    Submissions app all submissions Combine Submissiosn fields missing bug
  • Profile Image
    JotForm Support

    Answered by ardy0689 on October 15, 2013 at 09:00 AM

    Hello, I cloned your form Q10-IQTREINO and was able to replicate the said issue. It seems that your Scale rating Fields are not showing from the App.

    I created a fresh form with 1 textbox and 1 Scale Field and not showing from the Combine Submissions App either. We are sorry for this inconvenience. I will escalate this to our development team as this is a bug in our system.

    We will update you for any improvements regarding this matter. Thank you!