We are receiving the message that we have too many login attempts

How can we flush this so that we can log into our account. We need this flushed as soon as possible as we are using this form for COVID vaccinations today

Hello Jeremy.

Please provide us with the username or e-mail associated with the account.

Also, before being blocked were you having problems trying to log in?

Kindly noticed that, if you have forgotten your password, you can reset it using these instructions:

Guide: How-to-reset-jotform-account-password

We look forward to your reply.