Data seem missing in report view

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    Benny 
    Asked on December 30, 2020 at 05:47 PM

    Our company has been using Jatform for a long time.

    Some of the forms we use generate customer ID codes.

    The code has accumulated so far. But now all the codes of the past are gone.

    I have to find the materials.

    I need your help

    Please reply as soon as possible.


    Screenshot
  • Profile Image
    Benny 
    Answered on December 30, 2020 at 05:49 PM

    Our company has been using Jatform for a long time.

    Some of the forms we use generate customer ID codes. The code has accumulated so far. But now all the codes of the past are gone.

    I have to find the materials.

    I need your help

    Please reply as soon as possible.


    my Account ID is smarthealthcare.sydney@gmail.com

  • Profile Image
    Yau
    Answered on December 30, 2020 at 09:45 PM

    Hi Benny,

    I have checked your account. You have more than 37 forms.

    Please provide the form ID to specify which form this is related to.

    Looking forward to your reply.

    Best regards,