Data seem missing in report view

  • Benny
    Asked on December 30, 2020 at 5:47 PM

    Our company has been using Jatform for a long time.

    Some of the forms we use generate customer ID codes.

    The code has accumulated so far. But now all the codes of the past are gone.

    I have to find the materials.

    I need your help

    Please reply as soon as possible.


    Jotform Thread 2793645 Screenshot
  • Benny
    Replied on December 30, 2020 at 5:49 PM

    Our company has been using Jatform for a long time.

    Some of the forms we use generate customer ID codes. The code has accumulated so far. But now all the codes of the past are gone.

    I have to find the materials.

    I need your help

    Please reply as soon as possible.


    my Account ID is smarthealthcare.sydney@gmail.com

  • Yau_C
    Replied on December 30, 2020 at 9:45 PM

    Hi Benny,

    I have checked your account. You have more than 37 forms.

    Please provide the form ID to specify which form this is related to.

    Looking forward to your reply.

    Best regards,