jotform to monday number field not working

  • dberens
    Asked on December 30, 2020 at 7:13 PM

    Hello, I am using the monday.com integration to create a new item. My target field is a number column and I am trying to auto-fill from a number field. It sets up the integration (green checkmark) but when I create the item, this information does not transfer over. Am I doing something wrong?

    thank you.


    Page URL: https://www.jotform.com/build/203645281098055
  • Zahra_S
    Replied on December 30, 2020 at 11:31 PM

    Hi there!

    We apologize for the inconvenience.

    By number field, do you mean Date field or Hours field?

    According to my information, the following fields works with Monday Integration:

    1609388967 5fed53a74f349 Screenshot 10

    Reference: https://support.monday.com/hc/en-us/articles/360010359739-JotForm-Integration

    I checked your integration details, and it looks like the Hours field isn't connected.

    1609388792 5fed52f853965 Screenshot 21

    Click on ADD NEW FIELD to link the Hours field.

    Please let us know if you need further assistance.

  • dberens
    Replied on December 31, 2020 at 12:23 AM

    Yes, I am talking about the 1. Hours field. I must have deleted the connection since reaching out to you, but it is connected now with a numbers column in my Monday board and it is still not transferring over. Project name and date are working.

  • Gaetan_B
    Replied on December 31, 2020 at 3:15 AM

    Hello,

    Thank you for reaching out.


    I have made a clone of your form and integrated it with my Monday account and the hours were sent successfully over.

    1609402497 5fed8881ae1bf Screenshot 10


    Could you remove the integration and add it again, maybe the mapping didn't register properly?


    Should you have any further inquiries, do not hesitate to reply to this thread

  • dberens
    Replied on December 31, 2020 at 1:33 PM
    Thank you so much! We resolved this issue based on your feedback.
    We are
    however running into another issue. We have an automation set up on the
    Monday.com side that works based off of the "Description of Work" dropdown.
    It is supposed to populate a status column in Monday.com. Do you know if
    automations work based off data imported from your forms? Do we need to
    contact Monday.com directly?

    Thanks again,
    David Berens
    Owner | ReFind Kitchens
    Lic. #1057818
    858.247.2737
    refindkitchens.com
    ...
  • VincentJay
    Replied on December 31, 2020 at 8:36 PM

    To avoid confusion, I moved your new question/issue to a new ticket. Please check my reply on this page: https://www.jotform.com/answers/2795201

    Thank you!