Order appearing in Notification Email

  • Profile Image
    reidcris3
    Asked on December 30, 2020 at 08:00 PM

    To Whom It May Concern:

    When an order is placed (in the Cigar Society Products Form and Event Booking Form), the order details are not appearing in the notification field I receive. I updated the Form Field but it would still not appear.

    1609376313_5fed22390a971_

    1609376325_5fed224532e4a_

    Thanks

  • Profile Image
    Vick_W
    Answered on December 30, 2020 at 11:28 PM

    Hi there,

    I've created a clone of your form and I'm able to see the products in the notification email. You can delete the current notification email and create a new one instead. The new notification email will be created automatically based on your updated form fields.

    https://www.jotform.com/help/25-setting-up-email-notifications

    1609388884_5fed5354d53ae_

    Let us know if you need further assistance.

    Thanks