Order appearing in Notification Email

  • reidcris3
    Asked on December 30, 2020 at 8:00 PM

    To Whom It May Concern:

    When an order is placed (in the Cigar Society Products Form and Event Booking Form), the order details are not appearing in the notification field I receive. I updated the Form Field but it would still not appear.

    1609376313 5fed22390a971  Screenshot 10

    1609376325 5fed224532e4a  Screenshot 21

    Thanks

  • Vick Support Team Lead
    Replied on December 30, 2020 at 11:28 PM

    Hi there,

    I've created a clone of your form and I'm able to see the products in the notification email. You can delete the current notification email and create a new one instead. The new notification email will be created automatically based on your updated form fields.

    https://www.jotform.com/help/25-setting-up-email-notifications

    1609388884 5fed5354d53ae  Screenshot 10

    Let us know if you need further assistance.

    Thanks