Can I recover deleted submissions?

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    Procura
    Asked on October 15, 2013 at 11:36 AM

    One of my fellows has just deleted all the submissions that we had in one of our forms, can we recover them??

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    ardy0689
    Answered on October 15, 2013 at 12:32 PM

    Unfortunately, once you delete a submission it is also deleted from our servers. It is impossible for them to be recovered.

    However, if you managed to have set your email notification properly, you could look into your email inbox and see if they are still submission copies there.

    If you somehow managed to download a copy of your submissions into CSV Excel or PDF before this happened, this is another way to retrieve lost submissions.

     

    If you need further assistance, feel free to post your inquiries here on the forum. Thanks