What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can I recover deleted submissions?

    Asked by Procura on October 15, 2013 at 11:36 AM

    One of my fellows has just deleted all the submissions that we had in one of our forms, can we recover them??

    Page URL:
    http://form.jotform.co/form/31996117950866

    Submissions deleted submissions lost submissions retrieve submissions JotForm
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    JotForm Support

    Answered by ardy0689 on October 15, 2013 at 12:32 PM

    Unfortunately, once you delete a submission it is also deleted from our servers. It is impossible for them to be recovered.

    However, if you managed to have set your email notification properly, you could look into your email inbox and see if they are still submission copies there.

    If you somehow managed to download a copy of your submissions into CSV Excel or PDF before this happened, this is another way to retrieve lost submissions.

     

    If you need further assistance, feel free to post your inquiries here on the forum. Thanks