What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I sent a test mail and the FROM looks like swear words =?UTF-8?B??=

    Asked by xtremer on October 15, 2013 at 01:03 PM

    The top looks like this:

     

    =?UTF-8?B??= <noreply@jotform.com>

     

    so it looks like someone is saying "What the F..."... 

     

    How to fix?

     

    not sure how the url will help, but I've included it. thanks!

    Page URL:
    http://www.jotform.com//?formID=32874270171857

  • Profile Image
    JotForm Support

    Answered by ardy0689 on October 15, 2013 at 01:34 PM

    Hello, I have cloned your form and did a test submission and it looks like everything is ok. I also reviewed your form and everything is properly set and should be working fine without problems.

    I also cleared your form's caches from end. Please confirm if this problem is still not solved so that we can further investigate on the issue. Thanks