What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What does the 100MB of free storage space refer to?

    Asked by kwienken on October 15, 2013 at 02:07 PM

    I am in education and am using the free account. I need people to upload a file(s) when they submit their filled out form to me. Does that go against my 100MB of space? Is that per month or a cumulative total? Thanks!

    storage space thanks
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    JotForm Support

    Answered by guilledutra on October 15, 2013 at 02:30 PM

    Hi,

    indeed, the 100MB of free storage space refer to the available space in order to upload files using the forms. This limit is cumulative so once you reached the 100MB limit , your forms will be disabled. If you need more available space you can subscribe to a paid plan with a  higher upload space limit, or make a backup of the uploaded files and delete those submissions containing attached files once the backup was made.

    In order to delete submissions please follow the next steps:

    Thanks