Receiving error message: Authentication/Authorization Failed You do not have permissions to make this API call

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    Traycee  
    Asked on December 31, 2020 at 11:49 AM
    I had posted this form, "Support Your Local First Responders" and when our members filled out the form and submitted it, it came back with this error message 'Authentication/Authorization Failed

    You do not have permissions to make this API call

    Please advise!
    Traycee

  • Profile Image
    Ahmed_S
    Answered on December 31, 2020 at 04:08 PM

    I've checked your form and found that you didn't complete your PayPal Pro setup, you still need to fill in API Username, Password & Signature.

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    Please check this guide for more details regarding PayPal Pro integration with your form:

    https://www.jotform.com/help/458-how-to-integrate-form-with-paypal-pro

    If you think that PayPal Pro is not the best option for your payment, I suggest you check this guide which shall help you find the suitable payment gateway for you.

    https://www.jotform.com/help/323-mastering-payment-form-integrations-with-jotform

    Let us know if you need any further assistance.