What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    What is the Size limit for Box?

    Asked by Surfline on October 15, 2013 at 10:46 PM

    What is the Size limit for Box? https://app.box.com/home/

    Is there any plan to increase the min size to 2gb? For video uploads.

    This is a re-post of a comment on Changing the File Upload Size Limit

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    Answered by Cesar on October 15, 2013 at 10:58 PM


    The Max upload size of a file is 1GB. At the moment there are no plans to increase the size to 2GB. 

    If you need additional assistance, do let us know. Thank you.

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    Answered by born on December 09, 2013 at 09:58 AM

    You should reconsider making that happen if it's techincal possible. We are a film festival using your forms and have a huge need for something like a 5gb upload app to a service like BOX as it would save us money and a lot of hassle.

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    Answered by jedcadorna on December 09, 2013 at 10:09 AM

    Thank you for posting your reply. That might be possible in the future but we are still looking at the load performance of our servers that is why we have a Load Balancing to fully optimize the performance of the servers and to cater equally to other users as well but that might be possible in the future but can't tell when, for now like what my colleague mention it is only 1GB of maximum upload is possible. If you have other questions please let us know.


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    Answered by born on December 10, 2013 at 06:28 AM

    Ok thanks, I just spoke to BOX on the phone and they couldn't see an issue from their end at least, using the full 5gb limit. 

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    JotForm Support

    Answered by Welvin on December 10, 2013 at 08:54 AM

    Box.net would allow you to upload bigger files per their limit settings. Our forms can actually do the same but NOT on a single file, you have to split the files. Example: 5GB (5 Files, 1GB per file). You will have to set your file upload to allow multiple files.

    You may consider advising your form users to upload the video to Youtube then just get the link of the video.