What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Next page button not working on my IE8 browser

    Asked by memaxt on October 16, 2013 at 05:15 AM

    Hi there,

     

    i'm having a problem with my form, the next page button doesnt appear to work when using I.E8 works fine in firefox though, could this be to do with the free text i have on the form?

    Form link:http://form.jotformpro.com/form/32042645112946

     

    Many thanks

    Max

    next button not working form link problem thanks
  • Profile Image

    Answered by memaxt on October 16, 2013 at 05:27 AM

    new problem,

    when i click the "Next" button on page 1, it doesnt go to page 2, it just loads up page 1 again but only partially

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    JotForm Support

    Answered by EltonCris on October 16, 2013 at 05:50 AM

    Hi there,

    Your form works just fine on my IE browser running on IE8 compatibility.

    https://shots.jotform.com/elton/Screencast_17-46_16-10-2013.ogv

    This might be a browser related issue on your end. Please try to reset your IE browser settings and make sure that javascript is enabled on your browser. This might fixed the stability problem on your browser.

    Update us should you have further questions.

    Regards!

  • Profile Image

    Answered by memaxt on October 16, 2013 at 11:08 AM

    Hi there,

    I ended up converting my free text which i had edited in HTML to PLAIN TEXT. that seems to of done the trick.

    Many thanks

    Max

  • Profile Image

    Answered by EliezerN on October 16, 2013 at 11:55 AM

    @Max

    It's nice to know that your issue has been fixed, don't hesitate to contact us if you need further assistance about this or kindly open a new thread to make unrelated questions.

    Thanks