What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I cannot get the instructions to work, app is not showing in my page

    Asked by abbateh on October 16, 2013 at 10:37 AM

    I add the application to my page following the instructions but when I go to the page I do not see the app / grey star to get things going.  What am I doing wrong?

    Page URL:

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    Answered by jedcadorna on October 16, 2013 at 11:12 AM

    Good day,

    Thank you for contacting us. Are you referring to this picture? Works fine on my end. Is that the correct image you are pertaining to? May I know which browser you were using? Please try to clear your browsers cache and if it still does not show try to use a different browser  to isolate the issue.