Google Spreadsheet Integration: It creates a new row in spreadsheet when upon editing a submission

  • Profile Image
    lillianmar
    Asked on October 16, 2013 at 03:12 PM

    I have a multi-part form where the a person can submit an initial request.  A notification is then sent to various different people within the company who would access the form through the edit link in the email notification to approve or  revise the request.   However, this is causing multiple duplicated submission to be logged (this is integrated into a Google spreadsheet as well) each time someone access and complete their section of the form.

    How can I resolve this? 

  • Profile Image
    EliezerN
    Answered on October 16, 2013 at 04:40 PM

    Thanks for contacting us.

    Actually that is the way the integration works. Everytime an existing submission is updated a new row will be added in the bottom of the spreadsheet. I cloned the form and sent a  submission test, then I edited the submission and a new row was created at the bottom of the spreadsheet:

    However, I have forwarded your concern to our development team so that they can see if it's possible to change the behavior of the integration.

    So, if any update on this process from our dev team, you will be notified via this thread.

    Thanks

  • Profile Image
    alp_deniz
    Answered on November 12, 2013 at 04:08 AM

    This issue is fixed. Thank you very much for letting us know

    Cheers