What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Not letting me add subscription options

    Asked by ryvonne on October 16, 2013 at 03:28 PM

    The sytem won't let me click on FINISH in order to save new subscription

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    JotForm Support

    Answered by Mike_T on October 16, 2013 at 04:33 PM

    Thank you for contacting us.

    We have cleared your form caches. Can you please try it again?

    If this does not work, please provide us with the following information:

    - Are you working on this form?

    - What subscription details do you use?

    I was able to add a test subscription on a cloned version of your form.

  • Profile Image

    Answered by ryvonne on October 16, 2013 at 04:42 PM
    No it still does not work.
    Yes, I am working on the form indicated
    Here is what I am trying to save:
    [image: Inline image 1]
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    JotForm Support

    Answered by Mike_T on October 16, 2013 at 05:37 PM

    Please kindly use the following guide to provide us with the image:

    How to upload and add screenshots to support forum?

    Thank you for cooperation.