What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How come the images that are uploaded on the contact form are cut off?

    Asked by ownthecouture on October 16, 2013 at 04:24 PM

    I just tested my contact form on my website. And the notice I recieved didn't show the complete image which was uploaded.

    And when I click on the file name beside the image it takes me to an empty webpage and I cannot see the full image?


  • Profile Image

    Answered by jedcadorna on October 16, 2013 at 06:17 PM

    Good day,

    Thank you for contacting us. I wasn't able to replicate the issue on my end I was able to get the image link and successfully download the image. Please try clearing your browsers cache or try to use a different browser. With regards to the image that is cut off are you pertainting to the view when you check on your submission page or are you viewing this in a different email program client?