- palswebdesignAsked on October 16, 2013 at 06:16 PM
When form gets submitted and sent to email there are extra fields that shpw up in the email that you dont see on the original for itself
First Name Last Name Gender Profile Picture Username About me Birthday Website Current location
- khrisellAnswered on October 16, 2013 at 07:59 PM
To be able to fix the problem on your Notification email. You need to remove the extrafield tags on your Notification template.
1. Go to Setup & Embed
2. Email Alerts
As I can see, you have the problem with your 2 Notifications.
To be able to fix the error, you need to delete the extra field that is not included in your form.
This usually happen when you (add-delete-add) fields.
When you're done, click Finish on the lower right.
That would fix the issue you are currently having. Please do that on both notification settings you have on your form.
However, we can fix it on your behalf if you want. But that would be the same steps that we are gonna do to fix it.
I noticed that you have 2 email notification with the same settings under your form.
You can also create one notification email with multiple emails on it. Just so you know.
Please let us know if you need further assistance. We're here to help.
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