Why my forms are deleted?

  • Profile Image
    1726cash
    Asked on October 16, 2013 at 07:27 PM

    Hi, i have a free account, sometime we use a pro account too, today i cant see my forms. Its really important to get it!!!! Are not full my space. Please help us 

    user: 1726cash

  • Profile Image
    ashwin_d
    Answered on October 16, 2013 at 08:52 PM

    Hello 1726cash,

    Upon checking your account "1726cash", I found that there is no form there. Have you deleted your forms? I see several forms in your trash folder:

    I did check your account activity and found that you have actually deleted all the three forms from your account. Do get back to us if you see any activity suspicious. Here is how you can check your account activity logs:

    1. Login to your JotForm account.

    2. Click on the person looking icon from the menu bar.

    3. Click on account and then in the new screen, click on the "History" tab:

     

    Hope this helps.

    Thank you!