Forms missing from forms list and no longer are on my web site? How can this happen? How would I know if I didn't happen to go to my site myself?

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    MyPhotoShow123
    Asked on May 29, 2011 at 09:25 PM

    This is very bad. I may never have foud out if I hadn't gone to my own web site just to look.

  • Profile Image
    liyam
    Answered on May 29, 2011 at 09:55 PM

    Hello MyPhotoshow123,

    Are you referrring on the contact us page of your website? I have checked the page and see the contact us form in it.  If this is not the form, can you give us the form ID of the said missing form?

    We'll wait for your response.

    Thanks.

  • Profile Image
    MyPhotoShow123
    Answered on May 30, 2011 at 08:13 PM
    See attached screen print. 2 of the forms in my form list used to work
    but do not work now.
    they are on web pages:

    http://digisignplus.com/html/advertise.html
    and
    http://digisignplus.com/html/host_a_sign.html

    What is going on?

    John Cassel



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    abajan
    Answered on May 30, 2011 at 09:09 PM

    Hi John

    Something strange certainly seems to be going on here because both forms (http://www.jotform.com/form/11415648653 and http://www.jotform.com/form/11413008647) just have a blank light blue page devoid of any fields.

    We'll have to submit a ticket on the problem for you and hopefully get the forms restored ASAP.

    Our apologies for any inconvenience and embarrassment caused.


    ~ Wayne

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    aytekin
    Answered on May 31, 2011 at 03:26 AM

    We had a problem on Thursday and this probably the reasons for these forms to be broken. Unfortunately, you will need to re-create these forms. Sorry about that.