What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Want to cancel monthly payment of the charges

    Asked by gemkousk on October 17, 2013 at 01:01 AM

    Dear Team,

     

    We want to cancel monthly subscription charges the account "gemkousk". Please do the needful.

    Please contact me via mail: sarika@iiti.ac.in

     

    Page URL:
    http://form.jotform.me/form/31218336370448,http://form.jotform.me/form<br/>/31221455418447

    monthly subscription
  • Profile Image
    JotForm Support

    Answered by EltonCris on October 17, 2013 at 02:10 AM

    Hi there,

    I just checked your subscription and it was already cancelled. You will not be charged anymore. Your account is now scheduled to downgrade to free on November 17, 2013 which is the date your paid period expires.

    Feel free to re-subscribe anytime you wish. Thanks!