- MiroslavAsked on October 17, 2013 at 05:45 AM
Hello! My name is Miroslav. Our user tried to fill out the application on your website, but his ip (22.214.171.124) was blocked (http://pumpshooter.com/bILVafQc).
When this ip will be able to fill out an application? And what we must do for this?
- khrisellAnswered on October 17, 2013 at 06:47 AM
May I know the Website/Page of the form you are trying to fill-up?
So that we could further checke and replicate the issue you are having.
Thank you and I will wait for your response to assist you further.
- MiroslavAnswered on October 17, 2013 at 09:24 AMYes, of course! Page of the form: http://jotformeu.com/form/21652544125347.
I’m waiting for your answer. Thank you!
- JotForm Supportashwin_dAnswered on October 17, 2013 at 10:38 AM
I'm sorry for the trouble caused to you.
I have now added your IP address 126.96.36.199 to white list. Please try to access the site.
Do get back to us if the issue persists.
- MiroslavAnswered on October 17, 2013 at 11:02 AMHello! We will try to access the site in few hours/
- JotForm Supportardy0689Answered on October 17, 2013 at 12:33 PM
Please do let us know if you are still having that issue on the IP address. Thanks