I am unable to access the form from a website.

  • Profile Image
    Miroslav
    Asked on October 17, 2013 at 05:45 AM

    Hello! My name is Miroslav. Our user tried to fill out the application on your website, but his ip (109.254.49.9) was blocked (http://pumpshooter.com/bILVafQc).

    When this ip will be able to fill out an application? And what we must do for this?

    Username: offersvk.

  • Profile Image
    khrisell
    Answered on October 17, 2013 at 06:47 AM

    Hello,

    May I know the Website/Page of the form you are trying to fill-up?

    So that we could further checke and replicate the issue you are having.

    Thank you and I will wait for your response to assist you further.

  • Profile Image
    Miroslav
    Answered on October 17, 2013 at 09:24 AM
    Yes, of course! Page of the form: http://jotformeu.com/form/21652544125347.
    I’m waiting for your answer. Thank you!


  • Profile Image
    ashwin_d
    Answered on October 17, 2013 at 10:38 AM

    Hello Miroslav,

    I'm sorry for the trouble caused to you.

    I have now added your IP address 109.254.49.9 to white list. Please try to access the site.

    Do get back to us if the issue persists.

    Thank you!

  • Profile Image
    Miroslav
    Answered on October 17, 2013 at 11:02 AM
    Hello! We will try to access the site in few hours/
    Thank you!

  • Profile Image
    ardy0689
    Answered on October 17, 2013 at 12:33 PM

    Please do let us know if you are still having that issue on the IP address. Thanks