What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to remove email from Jot Form Bounce List?

    Asked by boxproject on October 17, 2013 at 11:04 AM

    Received the following message:

    ACTION REQUIRED: Your email address is in our BOUNCE LIST.  Please contact JotForm Support and ask to be removed.


    Please remove info@boxproject.org from your BOUNCE LIST.

    Page URL:

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    JotForm Support

    Answered by ardy0689 on October 17, 2013 at 12:36 PM

    I have now removed that email address from our bounce list with a reason that your email provider has rejected as due to spam. Please try it now.

    In order to avoid such circumstances in the future please take time to read the following user guides:

    How to setup email alerts to avoid email bouncing related issues
    Whitelisting JotMails IP Addresses