All my forms are blank

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    infra_galearn
    Asked on May 30, 2011 at 09:10 AM

    I had linked the forms from my website.  My website wasn't showing any of the forms so I went back to my jotform acct and all the forms are listed, but when I try to preview they are blank. 

    I think this is being reported by many people...What happened?

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    aytekin
    Answered on May 30, 2011 at 10:33 AM

    We had this problem on last friday. If they are still not fixed, you will need to re-add the missing questions. I see the "Scholarship Form" working fine. You will need to re-create the other forms. 

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    infra_galearn
    Answered on May 30, 2011 at 11:07 AM

    Can you give more details of what happened?  Do you have any backups?  What can be done to prevent this in the future?  It is makes our business look unprofessional?  One of the threads said you were able to restore forms.

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    aytekin
    Answered on May 30, 2011 at 11:16 AM

    We recovered almost all forms that were affected. Unfortunately, yours don't seem be among them. We will do our best to not cause a similar problem in the future. Thanks for your understanding.