i have done this various times and i get nan error message can a tecnic

  • thenutritionprogram
    Asked on January 7, 2021 at 2:16 AM

    i have done this various times and i get nan error message can a tecnical person please look to see what i have done inside my portal and tell whats the failure

  • Rehan Support Team Lead
    Replied on January 7, 2021 at 3:51 AM

    Greetings,

    Stripe payment integration is currently not connected to your account.

    1610009354 5ff6cb0a08711  Screenshot 10

    Kindly connect Stripe using the guide below.

    https://www.jotform.com/help/190-how-to-integrate-stripe-with-your-form

    Should you need further assistance, please let us know.

    Thanks

  • thenutritionprogram
    Replied on January 7, 2021 at 4:31 AM

    i ve actually done this though connects as in takes me to the log in page of stripe then i go publish and then it must be discconrcting or as if i have nt done it , i ve literally done it 20 x


  • Vick_W Jotform Support
    Replied on January 7, 2021 at 5:30 AM

    Please delete the integration and add it again. Then please try again. Here is how you can delete it.

    1610015229 5ff6e1fda9a61  Screenshot 10

    You can add it again as shown below.

    1610015400 5ff6e2a8e89e0  Screenshot 21

    Let us know if the issue persists.

    Thanks