What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Please downgrade my account

    Asked by RESOLVEO on October 18, 2013 at 11:09 AM
    my account
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    Answered by EliezerN on October 18, 2013 at 01:05 PM

    Thanks for contacting us.

    Downgrading your account is something that can be easily done from your side, just follow this steps:

    1. Go to your Account  page.

    2. Select Billing tab from the left side menu.

    3. Select the Switch Plan in the Starter Plan.

    Then click on Cancel Subscription.

    Let us know if you need further assistance with this.

    Thanks